Pricing

Priced for the organization, not for every seat.

Most maintenance software charges per user, which punishes you for letting the storekeeper and the counter clerk into the system. MOSAIC prices per organization with a generous number of users included, so the whole team works in one place.

Free
$0

5 users · 100 devices · 2 GB. Every module, no time limit, once per organization.

Start free
Essential
$120 / month
or $1,200 / year

10 users · 1,000 devices · 25 GB. For a single-location service center.

Start free
Professional
$320 / month
or $3,200 / year

30 users · 10,000 devices · 100 GB. Priority support, read API. For multi-branch centers.

Start free
Enterprise
By quote

No caps, account manager and service-level agreement, data migration included. For large and government organizations.

Pricing

Prices exclude VAT. Annual billing equals ten months. Extra user $11 / month, extra 50 GB $13 / month. If a plan ends, your workspace becomes read-only and your data stays intact — no deletion, no late fees.

PlanFreeEssentialProfessionalEnterprise
ForAnyone who signs upA small service centerA mid-size or multi-branch centerLarge and government organizations
MonthlyFree$120$320By quotation
AnnualFree$1,200$3,200By contract
Users51030No cap
Devices and assets1001,00010,000No cap
Storage2 GB25 GB100 GBBy contract
Bulk importNoNoYes (coming soon)Yes (coming soon)
API accessNoNoReadFull
SupportEmailEmailPriorityAccount manager and SLA
Legacy data migrationNoPaid servicePaid serviceIncluded

Extras

Additional user$11 per month
Additional 50 GB of storage$13 per month

All operational modules are included in every plan. Prices exclude value-added tax.

Terms

Ten rules, stated plainly.

  1. Prices exclude value-added tax.
  2. Annual subscription is billed at the price of ten months.
  3. The Free plan is offered once per founding account, and once per commercial registration after verification.
  4. Exceeding a cap deletes nothing and never blocks reading; it only prevents creating new records of the exceeded type, with an invitation to upgrade.
  5. Upgrades take effect immediately, charged for the remaining term; downgrades require that usage already fits within the lower plan's caps.
  6. If payment stops, a fourteen-day grace period applies, then the workspace freezes to read-only with all data kept. There are no late fees, in observance of Islamic commercial rules.
  7. The Free plan has no time limit; when its caps are reached, the workspace keeps working within them, and the caps are lifted by writing to sales or by subscribing to a plan.
  8. Verification is independent of the plan: your organization's logo appears on documents once verified; until then the visible header carries the words “unverified organization”.
  9. MOSAIC's own organization runs on Enterprise without billing; all other existing organizations run on Free.
  10. Sharing between organizations is a platform function available on every plan, not a plan feature: the MOSAIC accounts manager raises the request, and it takes effect with the approval of both organizations' administrators.
Questions

Asked before most sign-ups.

Why per organization and not per user?

Because a service center only works when the storekeeper, the counter clerk and the technician are all in the system. Per-seat pricing quietly pushes centers to keep some people out, and the file breaks exactly there.

Is the Free plan really free, with no time limit?

Yes. Five users, a hundred devices and two gigabytes of storage, every module, for as long as you need it. You pay only when you outgrow those caps.

What happens to my data if I stop?

It stays. The workspace becomes read-only and nothing is deleted. You can export, resume, or ask sales to extend.

Can I pay in my local currency?

Prices are set in US dollars. Local-currency billing and payment methods are arranged by sales for your region.

Start free. Decide with your own data.

Five users, a hundred devices, and every module, with no time limit. Write to sales and a workspace is prepared for you.